FAQ

WHEN WILL MY ORDER SHIP?

Orders are usually processed and shipped within 7 days of purchase. When your order ships you can request your tracking number via email: support@vigorandwhim.com.

Please see 'shipping' here.

HOW DO I TRACK THE STATUS OF MY ORDER?

Please visit our order lookup page to track the status and location of your order.

WHAT IS YOUR RETURN POLICY?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our products.

We do not accept returns or exchanges if:

You want a refund/return because you "changed your mind". We print on demand and therefor we cannot accept returns with that inquiry.
You do not use the link above to have your return request reviewed and approved by our team, prior to you sending your product back.
The item(s) have been altered in any way
The item(s) are in any way defective from the original and salable condition, unless the condition is our fault
The item(s) do not have the original tags on them The item(s) were a Final Sale item

DO YOU OFFER WHOLESALE PRICING?

We offer wholesale pricing on a very limited basis. Please email support@vigorandwhim.com for more information.

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries email support@vigorandwhim.com and your email will be forwarded to the best person!

WHAT CARRIER DO YOUR ORDERS SHIP?

All U.S. orders are shipped via USPS.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Apple Pay, Visa, Mastercard, American Express, Discover, and PayPal.

HOW DO I WRAP MY CANVAS PRINT AROUND A FRAME?

Instructions here: https://www.youtube.com/watch?v=_-P30xTG6EI

NEED ADDITIONAL HELP? YOU CAN CONTACT US HERE.